Contact Customer Service & Tech Support

  • To Check Order Status - Login to your account and click the "Order Status" link. 
  • To View Tracking Information - Login to your account and click the "View Order Details" link next the order number. 
  • To Return an Item - Login to your account and click the "Return Item" link next to the order number and enter the information requested for the return and ship the item(s) to the address provided. 
  • To check the status of Return - Login to your account click the "Return Requests" link on the right side if the page. 

If you did not create a customer account or need further assistance with your order, please use the form below and provide the Order Number or RMA number and and the details of your request. If you have any questions about a product or need assistance with your guitar electronics project, please contact us with the details of your project and one of our guitar techs will be happy to assist you with technical support.